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New College Graduate Service Engineer

Location:
Sunnyvale, US - Sunnyvale

Req. Number:
24920

Date Posted:
2009/09/29

About Yahoo!



Think about impacting 1 out of every 2 people online—in innovative and imaginative ways that are uniquely Yahoo! We do just that each and every day, and you could too. After all, it's big thinkers like you who will create the next generation of Internet experiences for consumers and advertisers across the globe. Now’s the time to show the world what you've got. Put your ideas to work for over half a billion people.



About Business Unit:


Have a passion for solving technical problems, from the network to the application stack? Want to write applications that provide infrastructure for deploying software to, managing, and maintaining many thousands of servers? Envision the ability to work with large scale systems which require performing almost no tasks manually? Spend time trying to figure out how something works, not stopping with knowing just that it does? Want to make real web applications and back-end systems faster, more reliable, more efficient?



Job Responsibilities:

Service Engineers at Yahoo! thrive on the scale and mission-critical nature of our complex systems as well as the challenge that comes along with their operation. In this critical role, you'll utilize your combination of significant UNIX systems knowledge, network knowledge, troubleshooting skills, and coding sensibilities to design, deploy, monitor, and automate all operational aspects of Yahoo!'s revenue-critical platforms.


As a new Service Engineer at Yahoo!, you will be part of a specialized training program aimed at providing the most talented new college graduates with real world experience and increased technical experience within the Yahoo! SE&O organization. This program will give you hands-on access to our complex production systems as well as the challenge that comes along with their operation. You'll be responsible for the monitoring and remediation of both systems and network performance through the use of various network management tools and ticketing systems.  At the same time, you’ll be able to utilize your combination of significant UNIX systems knowledge, network knowledge, troubleshooting skills, and coding sensibilities to design, deploy, monitor, and automate all operational aspects of Yahoo!'s platforms.



The ideal candidate for this role is a technical generalist with skills ranging from production systems/network management to software development and a desire to work their way up in the Yahoo! organization.



  • Function as a technical generalist responsible for the overall health and performance of he assigned Yahoo! Property

  • Develop tools to automate the deployment, administration, and monitoring of a large-scale Linux environment

  • Gain deep application-level knowledge of the systems

  • Identify and triage outages, monitor and remediate systems and network performance, run reports, track escalations and complete special projects as assigned

  • Contribute to the overall design and specifications of our next generation applications

  • Work with development teams to harden, enhance, document, and generally improve the operability of our systems

  • Assist in the configuration/build-out of new deployments to facilitate our constant growth

  • Participate in a 12x7 (daylight hours) on-call pager rotation





Minimum Job Qualifications:



  • BS in Computer Science, BSEE or similar degree

  • Extensive system administration coursework

  • Troubleshooting and problem solving skills, including application and network-level troubleshooting ability.

  • Knowledge of Internet fundamentals.  (e.g. RFCs, DNS architecture, best practices, security, etc.)

  • Programming skills in one or more of: C, Perl, Python, Ruby

  • Excellent written and verbal communication skills



Preferred Job Qualifications:



  • Experience with Unix (Linux preferred, especially RHEL)

  • Certifications such as CCNA, RHCT or equivalent are a plus

  • Internship or other experience administering large-scale UNIX installations (ISP background a plus)

  • Experience with network designs, protocols, and troubleshooting.

  • Experience using scripting languages to perform complex automation in a large-scale environment

  • Experience with SQL and commonly deployed database systems


Yahoo! Inc. is an equal opportunity employer. For more information or to search all of our openings.  Please visit http://careers.yahoo.com.