Life at Yahoo!

This is what it's like to work at Yahoo!.
3 posts for Diversity & Inclusion
yahoo safely homepage

In My Own Words: Why Yahoo! is Making a Big Difference to Kids’ Online Safety

Posted: 30th of November, 2011


As the regional director of public policy in APAC, I have many conversations with regulators on best practices in the Internet space. During these conversations, I am always proud to profile the leadership that Yahoo plays in the area of Internet safety and the websites we have launched around the world.  As a team, there are many of us working hard on this and the results in APAC are world-class.
One of the most important projects that has happened this year was the launch of Yahoo Safely in Vietnam, to promote online safety among children and young people in Vietnam. The launch roped in Vietnamese celebrity Ha Anh (also Unicef’s local Ambassador) and up-and-coming local boy-band “365” as Yahoo Ambassadors to help spread the word. Leveraging the Yahoo! Safely website and plans to extend to offline activities such as a “train-the-trainer” programme, road shows and school visits, the initiative is the first of its kind in Vietnam.
Yahoo! is the first Internet company to establish a presence in Vietnam when it entered the market in 2007 and enjoys a very positive brand image. The launch of Safely in Vietnam, to me, was testament to Yahoo!’s commitment and responsibility to the market. Vietnam is a burgeoning new-to-net market brimming with huge potential and business opportunities – and everyone wants a slice.  31% of the population is currently online, and Vietnam has experienced the fastest growth in Internet in the region in the last 10 years. Yet, online safety is largely overlooked.
While online safety is important all across the world, it is critical in emerging markets in Asia as the majority of new users are youth aged 15 and above, where the Internet is an uncharted landscape, not just to them, but to their parents and educators.
Yahoo! has robust online safety programs in every major market. Above Yahoo Safely which has been launched is in most markets, there are also online safety initiatives in the region outside the umbrella that push strong similarly strong agendas.
In India, the online safety programme led by colleagues from Yahoo India comes under Learn with Yahoo!, an initiative to educate users about the Internet, and like Vietnam, targets new-to-net users. In Taiwan, a mature market where Yahoo enjoys a 98% reach, the Internet Security Program for Children aims to educate users as early as elementary school.
Reaching out in India
India’s online safety program kicked into high gear when its school program, upon travelling to 27 schools in Delhi last year, found that while 98% of this school’s growing audience knew about the Internet and considered it a destination for learning, fun and entertainment, net safety was not a feature on the kids’ radar. Awareness about Internet safety was virtually non-existent.
This insight shaped a new focus for the team, who took the safety message outside of the original program framework. Harnessing the reach and popularity of animated cartoon characters, Yahoo India aired vignettes on Internet safety on kids’ channels such as Cartoon Network and Pogo, with the characters sharing tips, along with an interactive quiz on TV through SMS, to effectively get the message across to kids and parents.
Now, Yahoo India reaches 82% of the Internet audience in India and is a market where users are growing exponentially. Today, above leveraging kids channels and school programs, Internet safety tips are shared across 2,500 Internet cafés in 50+ Indian cities, helping a brand new audience make smarter, safer choices online.
Keeping Kids Safe Online in Taiwan
In Taiwan, Yahoo!Kimo’s partnership with the government and academy brought to bear its Internet Safety Program for Children in 2009. It is estimated that 1.6 million Taiwanese children under 12 use the Internet. The project addressed kids aged 12-14 and touched on three main areas: managing time spent online, befriending strangers on the Internet and giving out too much personal information.
The campaign started in Taipei with camps, blogs, online material and an ambassador programme, and extended islandwide the following year. Materials were developed for classroom use, and Yahoo!Kimo travelled to 2,650 elementary schools across the country to spread the message. This year, teen idols were invited to speak on the program together with the launch of fun videos and competition. And the kids noticed – making over 100,000 downloads of the material. Yahoo Kimo’s efforts have seen them win the Taiwan PR Awards- Corporate Social Responsibility Campaign of the Year, and  the Outstanding Award – Education, in the annual CSR awards presented by Global Views, a leading current affairs publication in Taiwan.
And the online safety push isn’t over in Vietnam. In July, the PC for Life campaign, in partnership with Dell and Intel, saw 2,000 youth journeying across the country on foot to spread the word on internet safety, and educating villagers along the way on how to use the Internet. The Yahoo Safely partnership with Unicef also saw an MOU signed, partnering on various children issues.
To say the least, I’m very proud to be working for a company which understands the need to better the community it serves.
Kuek Yu-Chuang, Yahoo! APAC’s regional director of public policy


Yahoo! Safely around the world - click the link for your region to learn more:
Argentina : Asia : Australia : Brasil : Canada : Chile : Colombia : DeutschlandEspaña : France : 香港 : India : Indonesia : Italia : Malaysia : Méxicoالشرق الأوسط وإفريقيا : New ZealandPerú : Philippines : Québec : Singapore한국台灣ประเทศไทย : United Kingdom : United Statesen Español : VenezuelaViệt Nam

YMCA Women’s Career Day – Special Guest Writer Lexy Folkes

Posted: 14th of September, 2011
Originally posted on the WIT blog. By Kelli Lane.

An elite group of young ladies from the YMCA came to visit Y! WIT here in Burbank. Many of the girls were Seniors in High School who are working out their futures with careful planning. The Y! WIT team, led by Yolanda Person-Collins, spent time with the ladies in a true mentor fashion; conveying the reality of the hardships of life alongside the excitement for their future. Many women from Yahoo spoke, some with hard-knock lives and others successful with no degree to speak of, showing the girls that each person has their own path. The WIT team reinforced the unique path idea by assisting them with personality tests. The Meyer’s Briggs test showed them in which areas they may be best suited for a career. All in all, the girls responded well to the ideas. Three Seniors in High School cited Christine Del Muro as an inspiration to follow their dreams. Many girls that age admit to feeling lost. We hope the little time we had with them could promote confidence to reach out to older women and seek wisdom and advice.


The Girls

Rather than read from us how it went from our end, we asked Lexy Folkes, an aspiring writer from the program to tell us about her experience.

"It was the day after I graduated high school and my YMCA Adviser asked me to go to Yahoo Women’s Career Day. Get up at 7 and drive a car full of girls? No thanks. I was finally bribed and persuaded but it was well past worth it when I stepped through the doors of the Yahoo building and was dazzled by all the high tech lights. Five minutes later and I’m being greeted by a room full of inspirational women. I catch wind that there is free coffee and I almost cried. I return to the room, free latte in hand, and hear testimonials from women who play key roles in the functioning of the Yahoo business. The tour had a full showing of the Yahoo campus, which is surely modeled like a giant child’s playground. The entire show was met with another deliciously free meal and more words from the Yahoo representatives. Questions ensued with valuable pieces of advice dealt left and right. It wasn’t until the whole shebang was through that I came to fully appreciate the entire experience. I gravitated towards the woman who was the representative for the field I wish to pursue: writing, journalism and the arts. Her advice was invaluable and I took her challenges seriously. I’ve been presented with an opportunity to use my skills and exhibit my talents for Yahoo and it is through the willing, collaborative parts of the Yahoo women that presented this chance. The bribing and free coffee was a plus but the knowledge and guidance was far more appreciable."


Girls and WIT

Lexy, it was our pleasure. We look forward to updates about your life in the future. And to all the girls in the program who attended, WIT hopes to hear more about you in the future. We were the ones who were "dazzled" by your brilliant futures!

Accessibility in India!

Posted: 7th of June, 2013
There are 60 million people with disabilities in the U.S. There are more than 10 times that number around the globe. Yahoo!’s Accessibility team wants to make sure that every one of these individuals is able to use Yahoo as their web site of choice. That will only be possible, of course, if every corner of our network is fully accessible.

While we still have work to do toward that end, we did reach a significant milestone when Yahoo India launched an Accessibility Lab in Bangalore. It is modeled after our Sunnyvale lab, which has demonstrated a variety of assistive technologies to hundreds of Yahoos since it launched in 2008.

Our Accessibility Labs are important tools for engineers who can’t imagine life with a disability. The reality is that not everyone can use a mouse, type on a keyboard, or see the computer screen. We simulate that experience so our developers can learn how to think about users with disabilities during their product development process. We have screen readers to help them understand the experience of a blind user, single switches and onscreen keyboards for physically disabled users, communication devices for kids with speech impairments, etc. More and more Yahoo products are being designed and developed in our Bangalore office, so it became clear that we needed to enhance our ability to train engineers and designers there.

Also, as a global company, we are keenly aware that commercial screen readers are generally out of reach for most blind people living in developing countries. So we’ve sponsored the non-profit NV Access Foundation, which is working on a free, open-source screen reader. Our support will help them improve web features for NVDA for Windows, making it easier for visually-impaired users around the world to browse the Web – especially when they encounter Web 2.0 technologies. And by making NVDA’s screen reader a better product, we’re also helping all the web developers who use it as their testing tool.

Everybody wins.

Victor Tsaran
Sr. Accessibility Program Manager